Refund policy

Returns
We hope that you will be delighted with your purchase from my shop but if for any reason you are unhappy with an item please use the contact form in the first instance.
If returning an item it must be returned in original condition (unless faulty) and original packaging within 14 days of receipt of item. Unfortunately, earrings for pierced ears cannot be returned due to hygiene reasons. It is recommended that all returned items are sent fully insured by Royal Mail Tracked 48 delivery as we cannot accept responsibility for any returned items being lost, stolen or damaged. Once we have received the returned items and are happy with the condition of the goods a full refund or exchange will be given.